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Privacy / Cookie Policy

Important Information & Who We Are

This privacy policy explains how OΛMY collects and uses your personal data when you use our website — including when you purchase products, create an account, sign up for our newsletter or SMS list, or participate in promotions, surveys, or competitions.

This website is not intended for children, and we do not knowingly collect data relating to children.

Controller
OΛMY is the controller and responsible for your personal data (referred to as “OΛMY”, “we”, “us”, or “our” in this policy).

If you have any questions about this policy, including requests to exercise your legal rights, please contact us at hello@oamyofficial.com.

The Personal Data We Collect

Personal data means any information that identifies you as an individual. We may collect, use, store, and transfer:

  • Identity Data: name, username, date of birth, gender.

  • Contact Data: billing address, delivery address, email, phone number.

  • Financial Data: payment card details, billing records.

  • Transaction Data: purchases, payments, order details.

  • Technical Data: IP address, login data, browser type, device ID, operating system, time zone, platform.

  • Profile Data: account details, purchase history, saved preferences, survey responses.

  • Usage Data: how you browse and interact with our website.

  • Marketing & Communications Data: preferences and settings.

We may also collect aggregated data (e.g., usage statistics) which does not directly identify you.

How We Collect Data

We collect data in three ways:

  1. Direct interactions – when you buy from us, create an account, subscribe to our communications, or contact us.

  2. Automated technologies – when browsing our site, we use cookies, pixels, and similar technologies to track usage and ad performance.

  3. Third parties – including analytics (Google), advertising networks (Meta, TikTok, Pinterest), payment providers, and delivery partners.

How We Use Your Data

We use your personal data only when legally allowed. The legal bases are:

  • Contract – to fulfil your orders.

  • Legitimate Interests – to operate and improve our business.

  • Legal Obligation – to comply with law or tax requirements.

  • Consent – when you explicitly agree (e.g., marketing).

Examples of Use:

  • Registering you as a customer.

  • Processing & delivering your order.

  • Managing our relationship with you.

  • Running promotions, surveys, or competitions.

  • Protecting our website and preventing fraud.

  • Delivering personalised ads & content.

  • Using analytics to improve services.

  • Sending relevant marketing (email, SMS, or ads).

Marketing & SMS

  • You may receive marketing if you’ve subscribed or purchased from us and not opted out.

  • By subscribing to OΛMY SMS, you agree to receive recurring texts (order updates, abandoned cart reminders, promotions). Message frequency varies. Standard rates may apply.

  • To unsubscribe, reply STOP or use the opt-out link.

Third Parties in Marketing

We work with providers such as Meta (Instagram, Facebook), TikTok, Pinterest, Google, Klaviyo, and Shopify. These partners may use browsing activity, purchase history, and ad interactions.

You can control preferences in your social media settings or adjust cookie preferences.

Opting Out

You can opt out of marketing at any time by:

Service-related messages (e.g., order confirmations) will still be sent.

Cookies

Our site uses cookies to improve functionality and experience.

Types of cookies:

  • Strictly necessary – checkout, login, security.

  • Performance – analytics (e.g., Google).

  • Functionality – remembering preferences.

  • Targeting – ad personalisation and campaign measurement.

You can manage cookies in your browser or through our site’s banner.

Sharing Your Data

We may share your data with trusted partners:

  • Payment providers

  • Delivery and logistics partners

  • Analytics and advertising networks

  • Email & SMS providers

  • IT and cloud services

They process data only under our instructions and maintain confidentiality.

International Transfers

Some providers may process your data outside your country. Where applicable, safeguards (e.g., contractual clauses) are applied to maintain protection.

Data Security

We use security measures to prevent loss, misuse, unauthorised access, or disclosure of your data. Access is restricted to those with a business need.

Data Retention

We retain data only as long as needed:

  • Customer transaction data: usually 6 years (for tax/legal purposes).

  • Some anonymised data may be retained indefinitely for analytics.

Your Legal Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Withdraw marketing consent

  • Request data transfer to another provider

Contact hello@oamyofficial.com to exercise your rights. Identity verification may be required.

Fees & Response Times

Exercising your rights is generally free. We aim to respond within 1 month. Complex requests may take longer.

Contact Details

Email: hello@oamyofficial.com

If you are based in the EU/UK, you may also contact your national Data Protection Authority. We encourage contacting us first.

Changes to This Policy

We review our privacy policy regularly. This version was last updated on 30/08/2025. Future updates will be posted on this page.

Third-Party Links

Our site may contain links to third-party websites. OΛMY is not responsible for their privacy practices. Please review their policies when visiting external sites.